TERMS & CONDITIONS

1. General

  • These terms govern your use of Dar Al Meknessia‘s website (daralmeknessia.com) and purchases.
  • By placing an order, you agree to these terms.

2. Orders & Payment

  • All prices are in MAD (Moroccan Dirham) and include VAT.
  • We accept:
    ✅ Credit/Debit Cards (via CMI)
    ✅ Cash on Delivery (+10 MAD fee)
    ✅ Bank Transfer (Morocco only)
  • Orders are processed within 1-2 business days.

3. Shipping & Delivery

  • Morocco: 2-5 days (Free for orders over 300 MAD).
  • International: 7-15 days (shipping fees apply).
  • Delivery delays due to customs or logistics are not our responsibility.

4. Returns & Refunds

  • Unopened products: 7-day return window.
  • Damaged items: Contact us within 48 hours at contact@daralmeknessia.com with photos.
  • Refunds are processed within 5 business days.

5. Intellectual Property

  • All content (images, text, logos) is owned by Dar Al Meknessia and protected under Moroccan law.

6. Limitation of Liability

  • We are not liable for:
    • Allergic reactions to honey.
    • Delays caused by third-party couriers.

7. Governing Law

  • Disputes will be resolved under Moroccan law