1. General
- These terms govern your use of Dar Al Meknessia‘s website (daralmeknessia.com) and purchases.
- By placing an order, you agree to these terms.
2. Orders & Payment
- All prices are in MAD (Moroccan Dirham) and include VAT.
- We accept:
✅ Credit/Debit Cards (via CMI)
✅ Cash on Delivery (+10 MAD fee)
✅ Bank Transfer (Morocco only) - Orders are processed within 1-2 business days.
3. Shipping & Delivery
- Morocco: 2-5 days (Free for orders over 300 MAD).
- International: 7-15 days (shipping fees apply).
- Delivery delays due to customs or logistics are not our responsibility.
4. Returns & Refunds
- Unopened products: 7-day return window.
- Damaged items: Contact us within 48 hours at contact@daralmeknessia.com with photos.
- Refunds are processed within 5 business days.
5. Intellectual Property
- All content (images, text, logos) is owned by Dar Al Meknessia and protected under Moroccan law.
6. Limitation of Liability
- We are not liable for:
- Allergic reactions to honey.
- Delays caused by third-party couriers.
7. Governing Law
- Disputes will be resolved under Moroccan law